Nxa!!

I am absolutely fed up with the lack of action from both Capitec and TymeBank regarding my missing salary.

On 24 October 2025, I sent R4 010 from my Capitec account to a TymeBank account (***, Ref: N MAYEZA) by mistake.

TymeBank later confirmed in writing that the account is non-existent and that the funds can be reversed once Capitec sends a PayShap recall or confirmation. I immediately informed Capitec, who still refuse to act and keep passing me around. Meanwhile, TymeBank has now gone silent.

I have submitted every single document requested – my affidavit, police case number, proof of payment – and visited three different Capitec branches and made countless calls that end with the line being dropped.

This is my entire salary, and I’ve been living without it for weeks. The money is clearly stuck inside the banking system, yet both banks are blaming each other instead of resolving it.

I am demanding that: 1. Capitec immediately sends the formal PayShap recall or confirmation to TymeBank. 2. TymeBank confirms in writing that they have received it and process the reversal without any more delays.

This situation is unacceptable and *********. If I don’t receive confirmation of action within 48 hours, I will escalate this to the Banking Ombudsman (OBSSA), the National Consumer Commission, and the media.

Stop passing the blame and return my money. ***