L
Lucas

1 reviews | Active since Jun 2025

28 Jun 2025, 13:49

Nothing is resolved ...

Nothing is resolved here first I was locked out of my account for security reasons still I can't login please update your app it has serious issues it's been a week I can verify changing login details but I can't reach the dashboard if my account You are a bank this is immature

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Jun 2025, 18:46
Official
Hi Lucas,
 
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out. 

Best regards,