Not happy about a *****ulent transaction in my account

On Sunday 26 January 2025 at 00:22 I got a sms notification for a payment I was expecting on the same day, immediately after a few seconds I got another notification that a portion of that money has been deducted as a cash send directed to a particular cell number the strange part is that when this transaction took place I got another notification immediately that says my account has beed logged in to by a particular devise if it's not me I should call the TymeBank anti-***** helpline if it wasn't me accessing the account, I immediately contacted that line and I was told that the account has been closed and app deactivated for investigation. I was not given any reference by the person/agent I was talking to over the phone. I am not a happy client, as this is the second tyme my account has been accessed by someone and in that event strangely I got a call from capitec that someone is trying to log on to my account and everything has been deactivated as a *****ulent transaction was about to take place. I am not a happy client as this was my only income for this month. I'd really appreciate if this can be dealt with urgently as I need this money. Tymebank can not be trusted with people's monies.