None reflecting deposit and zero response ***
I deposited R410 at Pick n Pay. Funds did not reflect on my app, I reported this to Tymebank. I got no response.
This bank is a ****. It is a mistake to financially associate yourself with this ****
Helpful (0)
Replies (2)0
Replies (2)GoTyme Bank | Formerly TymeBank's replyOfficial
04 Aug 2025, 11:16Hi Michack
We're sorry to hear that the funds deposited didn't reflect, someone from client services will contact you to help resolve the issue.
Tymebank Team
We're sorry to hear that the funds deposited didn't reflect, someone from client services will contact you to help resolve the issue.
Tymebank Team
GoTyme Bank | Formerly TymeBank's reply04 Aug 2025, 11:16
Official
Hi Michack
We're sorry to hear that the funds deposited didn't reflect, someone from client services will contact you to help resolve the issue.
Tymebank Team
We're sorry to hear that the funds deposited didn't reflect, someone from client services will contact you to help resolve the issue.
Tymebank Team
's updateReviewer Update
04 Aug 2025, 17:24The consultant called me and advised me to take the receipt to Pick n Pay so that they give me my money back as the receipt indicated that the deposit was approved instead of successful.
I went to Pick n Pay, service desk told me that their systems were fine, only Tymebank had solutions for my issue. They called Tymebank where the consultant had zero help on the issue, zero solutions and a ****.
He said the receipt should say deposit successful only to see other positive deposit receipts written Approved Deposit.
Tymebank you are a useless uncaring organisation, I asked him how he was helping me without even asking for my transaction reference number.
What you did today is a lesson, from going back to collect my money I was told to wait for 72 hours.
Whom to trust?
If this money was sent for someone in Capetown, that person becomes a street dweller for 3 days waiting for zero help.
I know on the 7th of August, I will be told another useless story.
I have a receipt, with time, transaction reference.
Why must I wait for my money for 72 hours?
You are a disgrace. My issue is norm to all banks, what are your solutions in handling them? 1 problem over and over again without solutions?
I went to Pick n Pay, service desk told me that their systems were fine, only Tymebank had solutions for my issue. They called Tymebank where the consultant had zero help on the issue, zero solutions and a ****.
He said the receipt should say deposit successful only to see other positive deposit receipts written Approved Deposit.
Tymebank you are a useless uncaring organisation, I asked him how he was helping me without even asking for my transaction reference number.
What you did today is a lesson, from going back to collect my money I was told to wait for 72 hours.
Whom to trust?
If this money was sent for someone in Capetown, that person becomes a street dweller for 3 days waiting for zero help.
I know on the 7th of August, I will be told another useless story.
I have a receipt, with time, transaction reference.
Why must I wait for my money for 72 hours?
You are a disgrace. My issue is norm to all banks, what are your solutions in handling them? 1 problem over and over again without solutions?
's update04 Aug 2025, 17:24
Reviewer Update
The consultant called me and advised me to take the receipt to Pick n Pay so that they give me my money back as the receipt indicated that the deposit was approved instead of successful.
I went to Pick n Pay, service desk told me that their systems were fine, only Tymebank had solutions for my issue. They called Tymebank where the consultant had zero help on the issue, zero solutions and a ****.
He said the receipt should say deposit successful only to see other positive deposit receipts written Approved Deposit.
Tymebank you are a useless uncaring organisation, I asked him how he was helping me without even asking for my transaction reference number.
What you did today is a lesson, from going back to collect my money I was told to wait for 72 hours.
Whom to trust?
If this money was sent for someone in Capetown, that person becomes a street dweller for 3 days waiting for zero help.
I know on the 7th of August, I will be told another useless story.
I have a receipt, with time, transaction reference.
Why must I wait for my money for 72 hours?
You are a disgrace. My issue is norm to all banks, what are your solutions in handling them? 1 problem over and over again without solutions?
I went to Pick n Pay, service desk told me that their systems were fine, only Tymebank had solutions for my issue. They called Tymebank where the consultant had zero help on the issue, zero solutions and a ****.
He said the receipt should say deposit successful only to see other positive deposit receipts written Approved Deposit.
Tymebank you are a useless uncaring organisation, I asked him how he was helping me without even asking for my transaction reference number.
What you did today is a lesson, from going back to collect my money I was told to wait for 72 hours.
Whom to trust?
If this money was sent for someone in Capetown, that person becomes a street dweller for 3 days waiting for zero help.
I know on the 7th of August, I will be told another useless story.
I have a receipt, with time, transaction reference.
Why must I wait for my money for 72 hours?
You are a disgrace. My issue is norm to all banks, what are your solutions in handling them? 1 problem over and over again without solutions?
