CS
Caspar S

1 reviews | Active since Apr 2012

28 Jun 2023, 18:21

No way to contact TymeBank

The same transaction were debited from my account 3x. It is only then that I realized that none of the "support" channels are functional. The "lost or ****** card" line do not answer, the "general enquiries" channel answers, but you speak to an unaudable IVR that hangs up the call after a few seconds. The "Speak up line only respond "your call could not be connected". The WhatsApp channel is stuck in an infinite loop of asking presenting stupid useless FAQs.

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Replies (1)
CS
Caspar S's update29 Jun 2023, 07:44
Reviewer Update
The duplicated transaction got reversed last night. However, I still find it alarming that it is not possible to contact anyone at TymeBank.