No trust in TymeBank

Since my previous review on 17 July 2024, a customer service attendant phoned me the next morning, just to tell me they have'nt forgotten about me, they are still investigating the matter. Since then, no word or phonecall or refund from TymeBank! No progress report! It is highly unlikely I would promote Tymebank in any way! They claim to offer every South African the right to safe and affordable banking.......?? Banks, in general, aim to have ***** cases resolved in 10 days.......I have been batteling for 22 days since my emails and phonecalls to Tymebank's ***** service, 28 days after the actual hacking of my bank account! I requested feedback / refund by close of business today......yet another request on deaf ears! I'll probably receive a phonecall tomorrow morning, following this review.........