SM
Seipati M

1 reviews | Active since Aug 2022

07 Nov 2022, 14:04

No transaction on account

Hi

I have a complaint against TymeBank, I received money in my account yesterday though I’m having trouble transacting on my account. I’ve sent an email to their customer service email and I haven’t received a response as I would like to use my money ASAP.

0
Replies (6)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Nov 2022, 14:35
Official
 Hi Seipati, thank you for reaching out to us. Are you still experiencing the same issue? The TymeBank Team 

SM
Seipati M's update07 Nov 2022, 15:36
Reviewer Update
Yes I’m still experiencing the same problem, I cannot transact on my account
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Nov 2022, 16:57
Official
Did you contact our customer care support?
SM
Seipati M's update08 Nov 2022, 16:09
Reviewer Update
Yes I have and I haven’t been contacted, I’d like to have access to my money ASAP
SM
Seipati M's update09 Nov 2022, 13:05
Reviewer Update
I’m still waiting for a response & your service is bad. Im trying to call your customer service line yet no one is answering.

I need my money, you’re failing at customer service
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply10 Nov 2022, 11:52
Official
 we’ve asked our team to get in touch with you.