TD
Thabo D
1 reviews | Active since Jan 2025
25 Mar 2026, 09:22
NO STATEMENT ACCESS
Why must clients wait for a day to receive statements of the certain month. I wanted to get my statement as at 25 March 2026 and I was told I would get it on 26 March 2026. How does it help the client that the statement is inaccessible when they need it at that moment, This is a huge inconvenience TymeBank. DO BETTER
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Replies (1)GoTyme Bank | Formerly TymeBank's replyOfficial
25 Mar 2026, 10:19Hi Thabo,
Thank you for your feedback, we understand how important it is to have up-to-date information on your account.
Please note that transactions from the current day only reflect on your bank statement after 24 hours. This means you’ll be able to request a statement that includes today’s transactions on the following day. We truly appreciate your feedback and will pass it to the relevant team for consideration as we continue to improve our services.
Thank you for your feedback, we understand how important it is to have up-to-date information on your account.
Please note that transactions from the current day only reflect on your bank statement after 24 hours. This means you’ll be able to request a statement that includes today’s transactions on the following day. We truly appreciate your feedback and will pass it to the relevant team for consideration as we continue to improve our services.
Best regards,
GoTyme Bank | Formerly TymeBank's reply25 Mar 2026, 10:19
Official
Hi Thabo,
Thank you for your feedback, we understand how important it is to have up-to-date information on your account.
Please note that transactions from the current day only reflect on your bank statement after 24 hours. This means you’ll be able to request a statement that includes today’s transactions on the following day. We truly appreciate your feedback and will pass it to the relevant team for consideration as we continue to improve our services.
Thank you for your feedback, we understand how important it is to have up-to-date information on your account.
Please note that transactions from the current day only reflect on your bank statement after 24 hours. This means you’ll be able to request a statement that includes today’s transactions on the following day. We truly appreciate your feedback and will pass it to the relevant team for consideration as we continue to improve our services.
Best regards,
