BP
Ben P
1 reviews | Active since Jan 2024
11 Apr 2024, 05:25
NO RESPONSE NO SERVICE NO COMMUNICATION NO HELP
Were drawing money from a ATM on Friday reported the problem from the ATM loosing power while releasing money been a week and no response CD-121987
Yet again no response
Helpful (0)
Replies (12)0
Replies (12)BP
Ben P's updateReviewer Update
11 Apr 2024, 05:35Logged a Complaint as this is Unacceptable with the Banking Ombudsman Reference Id-P7PKJGD5
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Ben P's update11 Apr 2024, 05:35
Reviewer Update
Logged a Complaint as this is Unacceptable with the Banking Ombudsman Reference Id-P7PKJGD5
BP
Ben P's updateReviewer Update
11 Apr 2024, 05:36Both Ticket Nothing been done
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Ben P's update11 Apr 2024, 05:36
Reviewer Update
Both Ticket Nothing been done
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Ben P's updateReviewer Update
11 Apr 2024, 17:29Still no reply whatsoever
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Ben P's update11 Apr 2024, 17:29
Reviewer Update
Still no reply whatsoever
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Ben P's updateReviewer Update
11 Apr 2024, 18:53Received an E-mail that the call back have been resolved but no one phoned and nothing resolved
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Ben P's update11 Apr 2024, 18:53
Reviewer Update
Received an E-mail that the call back have been resolved but no one phoned and nothing resolved
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Apr 2024, 11:22Hi Ben, please note that it could take up to 7-10 business days to get feedback on a case as the team investigates your query. You shall receive feedback once the investigation is complete. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply12 Apr 2024, 11:22
Official
Hi Ben, please note that it could take up to 7-10 business days to get feedback on a case as the team investigates your query. You shall receive feedback once the investigation is complete. The TymeBank Team
BP
Ben P's updateReviewer Update
17 Apr 2024, 16:28No Reply as yet no follow up on the ticket no update on the Ticket. You will wait the full 10 days I know just so that you will show us you will do nothing.
BP
Ben P's update17 Apr 2024, 16:28
Reviewer Update
No Reply as yet no follow up on the ticket no update on the Ticket. You will wait the full 10 days I know just so that you will show us you will do nothing.
BP
Ben P's updateReviewer Update
25 Apr 2024, 17:24We on day 13 nothing they doing absolutely nothing its been 13 days. They just log calls and do nothing just an update on the ticket saying they have 10 days its day 13 of doing NOTHING
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Ben P's update25 Apr 2024, 17:24
Reviewer Update
We on day 13 nothing they doing absolutely nothing its been 13 days. They just log calls and do nothing just an update on the ticket saying they have 10 days its day 13 of doing NOTHING
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Ben P's updateReviewer Update
01 May 2024, 16:13 Still no response day number 18 working days
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Ben P's update01 May 2024, 16:13
Reviewer Update
Still no response day number 18 working days
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Ben P's updateReviewer Update
02 May 2024, 15:25 Still no response day number 19 working days
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Ben P's update02 May 2024, 15:25
Reviewer Update
Still no response day number 19 working days
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Ben P's updateReviewer Update
02 May 2024, 15:27 Banking Ombudsman Reference Id-P7PKJGD5
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Ben P's update02 May 2024, 15:27
Reviewer Update
Banking Ombudsman Reference Id-P7PKJGD5
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Ben P's updateReviewer Update
07 May 2024, 05:28Yet again no update on the ticket in regard to the problem only another extension of doing nothing now they all of a sudden want to do something while they have been doing NOTHING ABSOLUTELY NOTHING for 21 business days
BP
Ben P's update07 May 2024, 05:28
Reviewer Update
Yet again no update on the ticket in regard to the problem only another extension of doing nothing now they all of a sudden want to do something while they have been doing NOTHING ABSOLUTELY NOTHING for 21 business days
BP
Ben P's updateReviewer Update
16 May 2024, 16:37This bank is the pits no idea why they win any awards that they boast about
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Ben P's update16 May 2024, 16:37
Reviewer Update
This bank is the pits no idea why they win any awards that they boast about