JR
Jon-Henri Roman
1 reviews | Active since Apr 2026
15 Apr 2026, 08:04
No Password Reset option
All I wanted to do was change my password for my account as I was trying to link it to my Vault22 app but all I get is that Internet Banking is no longer available and the support staff can only answer me with an autoresponse. Resetting a password is a critical component and I cannot understand why it is not available on the app as it redirects to the Internet Banking which is not available
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
15 Apr 2026, 09:13Hi Jon-Henri,
We sincerely apologise for the frustration and inconvenience you have experienced. Please be assured that your concerns are important to us. Thank you for bringing this to our attention. We understand how important it is for you to have this resolved quickly and correctly; someone will reach out to you.
Kind Regards,
Gotyme Team.
We sincerely apologise for the frustration and inconvenience you have experienced. Please be assured that your concerns are important to us. Thank you for bringing this to our attention. We understand how important it is for you to have this resolved quickly and correctly; someone will reach out to you.
Kind Regards,
Gotyme Team.
GoTyme Bank | Formerly TymeBank's reply15 Apr 2026, 09:13
Official
Hi Jon-Henri,
We sincerely apologise for the frustration and inconvenience you have experienced. Please be assured that your concerns are important to us. Thank you for bringing this to our attention. We understand how important it is for you to have this resolved quickly and correctly; someone will reach out to you.
Kind Regards,
Gotyme Team.
We sincerely apologise for the frustration and inconvenience you have experienced. Please be assured that your concerns are important to us. Thank you for bringing this to our attention. We understand how important it is for you to have this resolved quickly and correctly; someone will reach out to you.
Kind Regards,
Gotyme Team.