SG
Sharon G
1 reviews | Active since May 2025
12 May 2025, 12:15
No help from the team
The worst customer service i have had from a bank. Query sent 2 weeks ago via email with no reply from a human, constant calls and no action taken by them. the late estate team is unreachable and the support does not help, even the team lead. Very disappointed
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GoTyme Bank | Formerly TymeBank's replyOfficial
12 May 2025, 12:22Hi Sharon,
We're deeply sorry to hear about your disappointing experience with our customer service team. We apologize for the delay in responding to your email query. We understand the importance of timely and effective communication, especially regarding estate matters. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you
We're deeply sorry to hear about your disappointing experience with our customer service team. We apologize for the delay in responding to your email query. We understand the importance of timely and effective communication, especially regarding estate matters. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you
GoTyme Bank | Formerly TymeBank's reply12 May 2025, 12:22
Official
Hi Sharon,
We're deeply sorry to hear about your disappointing experience with our customer service team. We apologize for the delay in responding to your email query. We understand the importance of timely and effective communication, especially regarding estate matters. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you
We're deeply sorry to hear about your disappointing experience with our customer service team. We apologize for the delay in responding to your email query. We understand the importance of timely and effective communication, especially regarding estate matters. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you