PS
Penny S
1 reviews | Active since Jan 2019
18 Feb 2025, 16:43
No Help
Only given 1 because I have to. My account got hacked into and emptied via whattsapp. There whattsapp number still comes up as active on Google. The people emptied my account via whattsapp and I immediately contacted Tyme Bank who opened a ***** case. Now apparently they can't do anything and I've lost my money. I'm extremely angry as I don't feel they did anything to help or try to get my money back for me. In which case I'm closing my account. Also why is there whattsapp still saying active if it's no longer in use by them
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GoTyme Bank | Formerly TymeBank's replyOfficial
19 Feb 2025, 08:32Hi Penny, It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply19 Feb 2025, 08:32
Official
Hi Penny, It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.