TM
Thavan M
1 reviews | Active since Oct 2011
19 Dec 2025, 16:20
No DOWNTIME WARNING !
WHY cant they publish possible downtime when upgrading BEFOREHAND ? Don't they realise that clients may be stranded when paying ? Isn't this pathetic customer service ?
its normal IT PRACTICE to FREEZE UPGRADES over December.
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
21 Dec 2025, 16:18Hi Thavan,
We apologise for the inconvenience caused by the unexpected downtime. Your feedback about informing customers beforehand is noted, and we’ll work to improve communication to prevent such disruptions in the future.
We apologise for the inconvenience caused by the unexpected downtime. Your feedback about informing customers beforehand is noted, and we’ll work to improve communication to prevent such disruptions in the future.
GoTyme Bank | Formerly TymeBank's reply21 Dec 2025, 16:18
Official
Hi Thavan,
We apologise for the inconvenience caused by the unexpected downtime. Your feedback about informing customers beforehand is noted, and we’ll work to improve communication to prevent such disruptions in the future.
We apologise for the inconvenience caused by the unexpected downtime. Your feedback about informing customers beforehand is noted, and we’ll work to improve communication to prevent such disruptions in the future.