GD
Gift D

1 reviews | Active since Aug 2012

13 Mar 2025, 12:05

No customer service

I have an ACTIVE account with Tyme bank, ***, G Delihlazo, I am on the app as we speak but when the department of Labour tries to verify my banking details, they receive a response account closed. How is my account closed when I can pull a proof of account that says account active. I cannot access my UIF because this bank is blocking it. I have sent emails, no one cares to respond.

0
Replies (6)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply13 Mar 2025, 12:23
Official
Hi Gift, we sincerely apologise for the inconvenience caused. Please note that your profile needs to be upgraded first on the App or the Kiosk.
GD
Gift D's update13 Mar 2025, 12:59
Reviewer Update
I am not able to upgrade, I have tried. So you say I cannot receive my money from the UIF because the profile is not upgraded?
GD
Gift D's update13 Mar 2025, 13:02
Reviewer Update
I am getting an error *** everytime I try to upgrade. I have been to the KIOSK at Boxer King Williamstown, still it does not work. Can you send some proof that the account is active at least please while we are still trying to find ways to upgrade.
GD
Gift D's update13 Mar 2025, 13:08
Reviewer Update
I did explain this before that the home affairs changed my ID number, but this account was already existing. What am I going to do now in order to receive my UIF on the old ID?
GD
Gift D's update13 Mar 2025, 13:13
Reviewer Update
I didn't know that I was supposed to close the account and start anew, besides my UIF is in the old ID with the previous company, this is why the UI19 is on the old ID. Everything changed towards the end of 2024
GD
Gift D's update13 Mar 2025, 13:20
Reviewer Update
What can I provide to you to confirm that I am the account holder so that you can verify my account. I have been waiting for a long time for my UIF payment?