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Dorcas L
1 reviews | Active since Jan 2022
12 Jan 2022, 11:02
No assistance at all
I'm on long hold with an Agent by the name of Sanele,1 hour ..she is basically refusing to assist...would never recommend this bank.,where does one cancel their account?
Helpful (0)
Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
13 Jan 2022, 08:42Hi Dorcas, thank you for sharing your experience with us and we apologise for it. We'll ask our customer support consultant to call you back. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply13 Jan 2022, 08:42
Official
Hi Dorcas, thank you for sharing your experience with us and we apologise for it. We'll ask our customer support consultant to call you back. The TymeBank Team
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Dorcas L's updateReviewer Update
13 Jan 2022, 14:33Got assistance from a manager/team leader by the name of Mike Mahlangu ...great explanation done,kept following up and making sure my complaint is attended to,I'm definitely staying with the bank. Great service.My query is resolved.
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Dorcas L's update13 Jan 2022, 14:33
Reviewer Update
Got assistance from a manager/team leader by the name of Mike Mahlangu ...great explanation done,kept following up and making sure my complaint is attended to,I'm definitely staying with the bank. Great service.My query is resolved.