EM
Elona M
1 reviews | Active since Sept 2024
26 Jul 2025, 16:49
No access to my bank account since March
My account has been on hold since March, I wrote plenty of emails and sent all the documents that were requested but I did not get feedback as to why my account was on hold. I’m tired of waiting from you, and I need to access my account asap
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
26 Jul 2025, 18:04Hi Elona,
We sincerely apologize for the frustration and inconvenience you've experienced. We understand how important access to your account is, and it’s concerning that you haven’t received feedback despite your efforts.
Kindly note that we’ve escalated this matter to the relevant team for urgent attention. One of our agents will be in touch with you to provide clarity and assistance. Thank you for your patience — we truly appreciate it and are committed to resolving this for you.
We sincerely apologize for the frustration and inconvenience you've experienced. We understand how important access to your account is, and it’s concerning that you haven’t received feedback despite your efforts.
Kindly note that we’ve escalated this matter to the relevant team for urgent attention. One of our agents will be in touch with you to provide clarity and assistance. Thank you for your patience — we truly appreciate it and are committed to resolving this for you.
GoTyme Bank | Formerly TymeBank's reply26 Jul 2025, 18:04
Official
Hi Elona,
We sincerely apologize for the frustration and inconvenience you've experienced. We understand how important access to your account is, and it’s concerning that you haven’t received feedback despite your efforts.
Kindly note that we’ve escalated this matter to the relevant team for urgent attention. One of our agents will be in touch with you to provide clarity and assistance. Thank you for your patience — we truly appreciate it and are committed to resolving this for you.
We sincerely apologize for the frustration and inconvenience you've experienced. We understand how important access to your account is, and it’s concerning that you haven’t received feedback despite your efforts.
Kindly note that we’ve escalated this matter to the relevant team for urgent attention. One of our agents will be in touch with you to provide clarity and assistance. Thank you for your patience — we truly appreciate it and are committed to resolving this for you.