DJ
Dennis J

1 reviews | Active since Aug 2019

16 Aug 2019, 19:52

NIGHTMARE ALL THE THYME!!!

Initially, I was so excited at the amazingly easy sign up at a PnPay kiosk and the digital bank concept and low fees but since then it has been a nightmare! After months I still get a black screen and all I get is a Statement that takes nearly 2 weeks to get to me after month-end.I know that the initial take-up was rather overwhelming for them but that is absolutely no excuse months later!! I have phoned, written letters and not even had the decency of a reply. Their communication is putrid..., no, non-existent and until somebody catches a BIG WAKEUP, my advice is to stay as far as possible away from these idiots as possible!!

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Sept 2019, 11:05
Official
Hello Dennis, thanks for writing to us. 

We're sorry that you've had cause for complaint, please note that statements are issued between the 10th & 15th of each month. We appreciate your feedback, and we're available on ***or *** if you need us. 

The TymeBank Team