ZZ
Zoe Z
1 reviews | Active since Apr 2019
31 Jul 2025, 12:08
Never again!!!!
Never again sana if you want to lose your mind. Their turn around time is ridiculous, consultants give you different stories. I have been waiting for a refund since the 17 June 2025 which was supposed to be processed after 30 business days(only advised later).Contacted them after 30 days and they advised they will provide feedback on the 19 August 2025.Very inconsiderate bank, all they do is apologize instead of assisting.
Helpful (0)
Replies (2)0
Replies (2)GoTyme Bank | Formerly TymeBank's replyOfficial
31 Jul 2025, 12:13Hi Zoe,
Apologies for the inconvenience caused. We have escalated your complaint to the relevant department.
Apologies for the inconvenience caused. We have escalated your complaint to the relevant department.
GoTyme Bank | Formerly TymeBank's reply31 Jul 2025, 12:13
Official
Hi Zoe,
Apologies for the inconvenience caused. We have escalated your complaint to the relevant department.
Apologies for the inconvenience caused. We have escalated your complaint to the relevant department.
GoTyme Bank | Formerly TymeBank's replyOfficial
31 Jul 2025, 12:27We tried contacting you to no avail.
GoTyme Bank | Formerly TymeBank's reply31 Jul 2025, 12:27
Official
We tried contacting you to no avail.
