My TymeBank account is closed since 2024

Dear TymeBank Support Team, I, Wethu Brighton Mathebula (ID Number: ***), am writing to formally and urgently demand assistance regarding my TymeBank account, which has been placed on a debit hold due to a transaction that has been flagged as suspected *****ulent activity. I want to make it absolutely clear that I did not commit any ***** or intentionally engage in any suspicious or ******** activity. The restriction placed on my account is unfairly affecting me, as I rely on this account for my daily financial needs. It is unacceptable that my account remains blocked while I have not been given clear details about the exact transaction or amount in question. At this point, I do not recall the exact amount that led to my account being restricted, but I strongly believe the funds were received from someone known to me. Despite this, I am fully willing to cooperate and resolve the issue immediately. I am requesting that you either: Unblock my account without further delay so that I can return the funds to the sender myself; or Reverse the transaction on your side if that is the required procedure. The continued restriction of my account without resolution is causing serious inconvenience and financial strain. I expect TymeBank to handle this matter with urgency and fairness. I also request clear communication regarding what is required from me to finalize this matter. Please treat this matter as urgent and provide immediate feedback. I expect my account to be reviewed and unblocked as soon as possible. Kind regards, Wethu Brighton Mathebula ID: *** Contact: ***