MULTIPLE WITHDRAWALS IN MY TYMEBANK ACCOUNT

On 20 May 2021 at 12:21 pm my money was taken out from my account my card was still with me after I received the notify me I immediately call the number that reflected in the sms, which shows that I send the voucher to it the phone rang without the answer. After that, I received the call from tymebank call center guy asking me about the activity that was done in my account I tell him it was not me I asked how did they know without me calling them no clear answer I receive. He told me that my account will be frozen to avoid any withdrawals and then after that, I check it really it was blocked but now after I received the monthly statement I noticed all my money was taken out using cash withdrawal with tymecode with the same cellphone number. No call was made by Tymebank to keep me updated about my money that was missing