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Nomaphelo L

1 reviews | Active since May 2022

02 May 2022, 08:12

Money back

I sent money to my grand mother she lost her card and moved to Eastern cape when trying to get a new card we struggle now I'm struggling to get the money reversed to my account as it was a bank transfer, call center is not helping and on their app the is no reverse option.

I'm so frustrated as I need my money back

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 May 2022, 09:02
Official
Hi Nomaphelo, was the transaction an EFT transfer? The TymeBank Team
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Nomaphelo L's update07 May 2022, 05:19
Reviewer Update
Hi Tyme bank team

Yes it was from my account to hers
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Nomaphelo L's update11 May 2022, 11:24
Reviewer Update
Tyme bank team am I ever getting my money back