MF
Marilyn F
1 reviews | Active since Apr 2023
11 Apr 2023, 09:22
Missing Money
Money was transferred between two Tymebank accounts and now the money is missing. The call centre told the transferring person to put R160 into their Tymebank account and they will reverse the payment. We are still waiting for the reversal. This bank sucks and it *****s money as we are still waiting for the money. Close this bank as it's service is poor.
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Replies (5)MF
Marilyn F's updateReviewer Update
11 Apr 2023, 11:23The above has already been done case ID RT-11122 The R160 has been deposited into the account. The reversal has been requested. If the money cannot be reversed, why is not reflecting in the recipients account???? Where is the money? Why is the reversal taking so long??
MF
Marilyn F's update11 Apr 2023, 11:23
Reviewer Update
The above has already been done case ID RT-11122 The R160 has been deposited into the account. The reversal has been requested. If the money cannot be reversed, why is not reflecting in the recipients account???? Where is the money? Why is the reversal taking so long??
MF
Marilyn F's updateReviewer Update
11 Apr 2023, 12:00If the payment was made from Tymebank to Tymebank on 29 March 2023, why are you still saying 7 - 10 working days? That should have been an automatic reversal as it is within your bank? Why id the payment not reflecting in the recipients account? I think I am waiting my time here, the banking ombudsman needs to know Tymebank withholds people's money for no reason,
MF
Marilyn F's update11 Apr 2023, 12:00
Reviewer Update
If the payment was made from Tymebank to Tymebank on 29 March 2023, why are you still saying 7 - 10 working days? That should have been an automatic reversal as it is within your bank? Why id the payment not reflecting in the recipients account? I think I am waiting my time here, the banking ombudsman needs to know Tymebank withholds people's money for no reason,
GoTyme Bank | Formerly TymeBank's replyOfficial
11 Apr 2023, 12:05an inter-transfer transaction clears immediately. Please send us your contact details, so that we can investigate the matter.
GoTyme Bank | Formerly TymeBank's reply11 Apr 2023, 12:05
Official
an inter-transfer transaction clears immediately. Please send us your contact details, so that we can investigate the matter.
MF
Marilyn F's updateReviewer Update
11 Apr 2023, 12:34Thank you, *** Lavern Martin. Much appreciated
MF
Marilyn F's update11 Apr 2023, 12:34
Reviewer Update
Thank you, *** Lavern Martin. Much appreciated
GoTyme Bank | Formerly TymeBank's replyOfficial
11 Apr 2023, 14:09 Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply11 Apr 2023, 14:09
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team