Missing funds

My account was accessed in the evening while I was watching TV, as I was still wondering how it could be possible as my card was I my handbag in my bedroom I was so agitated worse still I couldn't get through Tymebank as they were experiencing high call volume. The very next day I called and spoke to a consultant I explained my situation after asking me all the security questions she helped me, she was very professional and patient, I supp**** all the answers, when done shankhe assured me that after their investigating team has concluded their work, I will be refunded, indeed after a day my money was refunded. Thank you Tymebank, iam so proud of you