Misleading and Fruadulent

Their advertising to attract you to open an account is misleading, then their customer service is non-existent.

I opened a Tymebank account to have funds transferred into. There was no indication when I entered the process that in order to have funds over R40,000 available I would have to go to a kiosk to do biometrics. I then had a transfer done into my account and I left for an overseas trip as I spend long periods of time overseas doing business. The money never arrived into my account and I need it for my travels and return flight. Their customer service line is useless and is not helpful at all. I have now been told that the money will bounce back to the account of origin but no one has answered me if it has been sent back or where it is. Again, there is no one to speak to and when you eventually do get through or get an email, it says nothing.

Be aware of this bank and their poor service as they will frustrate the life out of you. Next step is Onbudsman.