Mario not good to represent Tymebank.

Case number DFD-337623. Today on the 08/01/2026 at about 09h00 i was doing follow up on my case as i was promise that i receive the update on or before the 08/01/2026. This message i did received from Tymebank on the 31/12/2025 after i complaint to the Hellopeter platform. Today i did speak with one of the consultants by the name Mario and he was very rude towards me. He dont want to take what im telling him about the conversation that i did have with other consultant after i put the complaint on Hellopeter. I did call the bank few days and again they promise me that they will give me feedback until i call them again, please can your give me a proper respond as you did inform me that your waiting for the ABSA bank to confirm about the tranfer fund, now everything is change nothing they can do according to Mario. I alredy know their reply will say sorry for the inconvenience. Im done fighting with this bank and i dont think will ever use this bank and with all my family will closed our accounts and deal with the good banks. My last hope is the banking ombudsman