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Tshimangadzo N

1 reviews | Active since Oct 2023

03 Apr 2025, 09:35

Locked account

Tymebank service is poor!Since Sunday I provide all documents needed and they say that they will call me before 3 April today is 3 April they haven't responded me and solve my issue .I tried to call them many times and email them they don't respond. Their service is poor they are not treating me right I use my account for business

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Apr 2025, 09:39
Official
We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out. 
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Tshimangadzo N's update03 Apr 2025, 16:26
Reviewer Update
You are not even helping with anything!you just keep rounding on same place .you called me and I do selfie verification then I got an sms that my account is active but when I log in its says "profile locked " that's how it ended so I don't understand your service you are not treating me well as your customer. I just received a case number of DCI-405404
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Tshimangadzo N's update03 Apr 2025, 16:32
Reviewer Update
I did affidavit using my money and airtime that I spend calling you and emails you don't even respond any of that!But you still want people to open your bank account while you can't solve your customers issues!!BAD SERVICE .POOR SERVICE!