Lack of technical support regarding internet banking registration

I have been struggling to register for internet banking profile. I always get a 'unexpected error response and the support has been of no use. The first consultant didn't even bother to check on her side what could be the cause and kept on insisting that i am the one who is doing something wrong. The second time i called the consultant didn't take any information from me and told me to hold the line and i waited until the call was cut off. I have done so many online registration and i have never in my life struggled with any registration except this one. And the treatment i got while trying to resolve the issue i lack words to describe. I am not going to beg to be a client to a business that don't value it's costumers. I am disappointed to have fallen for this guys. I should have read the reviews first