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Enhle E

1 reviews | Active since May 2026

18 May 2026, 12:46

I’ve had a really good experience with GoTyme Bank | Formerly TymeBank overall

I’ve had a really good experience with GoTyme Bank | Formerly TymeBank overall. Their banking app is easy to use, simple to navigate, and makes transactions quick and convenient. I also appreciate how smooth and reliable their banking services are. Recently, I needed help with a payment I made to a Capitec account, only to find out that the recipient also had a TymeBank account linked to the same phone number. Since I didn’t specify which account I was sending to, the money went to the TymeBank account instead. I was panicking because the payment was not reflecting on the recipient’s side at first, but Ntokozo assisted me patiently, explained everything clearly, and helped resolve my concern. Thank you for the excellent customer service and great banking experience overall.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply18 May 2026, 14:05
Official
Good day Enhle,
 
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback and are delighted to hear that our team member Ntokozo Mjokane provided you with excellent customer service. Your kind words motivate us to continue delivering exceptional experiences.

Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
 
Kind regards, 
GoTyme Bank | Formerly TymeBank.