DB
Darren B

1 reviews | Active since Feb 2011

15 Oct 2022, 21:30

Its Tyme to go to the competition

Went to three Pick n Pay points (Norwood, Genesis and Genesis again two weeks later) only to be greeted with the big unfriendly "Out of Order" sign. My problem was that my poor quality made card had faded to such an extent that I could not read the numbers on the card to enter them in for internet banking. I therefore needed a new card. I then went to PnP Benmore today and was so excited to finally see a working machine and a brand ambassador. My excitement was short lived when I asked for help and was told that I would have to pay R60-00 for the pleasure of them replacing my card due to their fault. I impressed upon the lovely young lady that maybe it would be better and easier that I should close this account and go to Bank Zero. She said yes. So that is exactly what I am going to do.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply16 Oct 2022, 08:43
Official
Hey Darren, Apologies for the inconvenience.  we have escalated the Kiosk issue to our customer support team for assistance.