ML
Mmakgomo L

1 reviews | Active since Sept 2025

24 Sept 2025, 13:18

It was interesting, when I decided to take the loan I was a bit taken by the limited options of paying back the money

It was interesting, when I decided to take the loan I was a bit taken by the limited options of paying back the money. Because the instalment was a bit high than expected. But at the same time I prefer paying back the money in a short period of time. I wish you can have 12 to 24 months options too. But I thank God I managed to with the little hiccup I had that almost cost me.And with that too I was not happy with the response from tyme bank because I made an effort to call and let you know about my situation that was to be resolved in short period of time. Not over a month and already I was recieving letters to say my account has been ordered will be handed over. I was sad and stressed by that. But anyway many thanks to tyme bank.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply24 Sept 2025, 19:05
Official
Hi Mmakgomo,
Thank you for sharing your experience with us. We also sincerely apologize for the delay in resolving your query and for any stress or frustration caused by the communications you received during that time. Your feedback is valuable, and we’ll ensure it is shared with the relevant teams as we continue to improve our service. We’re glad to hear that you were able to manage the loan despite the challenges, and we thank you for your patience and for choosing TymeBank.