DH
David H
1 reviews | Active since Apr 2023
26 Apr 2025, 21:20
Invalid prepaid electricity token from Tymebank!
I purchased prepaid electricity on the Tymebank App and my meter rejects the token Tymebank gave me. I tried for over a hour and the token seems to be invalid! Please refund or give me a valid token! My wife then purchased a token from Nedbank and it worked the first time we entered it.
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Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
27 Apr 2025, 10:17Hi David,
We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you.
We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you.
GoTyme Bank | Formerly TymeBank's reply27 Apr 2025, 10:17
Official
Hi David,
We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you.
We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. Thanks for bearing with us and giving us a chance to turn this around for you.
DH
David H's updateReviewer Update
07 May 2025, 19:20Can you please phone me and provide me with a resolution to this issue, as it has not yet been resolved at all.
DH
David H's update07 May 2025, 19:20
Reviewer Update
Can you please phone me and provide me with a resolution to this issue, as it has not yet been resolved at all.