VH
Vumile H
1 reviews | Active since Oct 2012
12 Oct 2022, 09:57
Ineffective cashier with attitude
I sent my daughter a screenshot to withdraw cash at Boxer Stores in Durban West Street and the cashier said she won't be able to help her with a screenshot. I tried sending an MMS which wouldn't be sent. She then went to Pick and Pay Workshop and she got the money using the same screenshot. What kind of service is that?
Helpful (0)
Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Oct 2022, 10:22 Hi Vumile, that's not cool to hear. Apologies we will address the matter with the store.
GoTyme Bank | Formerly TymeBank's reply12 Oct 2022, 10:22
Official
Hi Vumile, that's not cool to hear. Apologies we will address the matter with the store.
VH
Vumile H's updateReviewer Update
12 Oct 2022, 10:33I actually would like to know what happens, what steps you will take because it means it happens to most of the people who don't complain. You don't train your staff correctly.
VH
Vumile H's update12 Oct 2022, 10:33
Reviewer Update
I actually would like to know what happens, what steps you will take because it means it happens to most of the people who don't complain. You don't train your staff correctly.
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Oct 2022, 11:35 Apologies we will address the matter with the store.
GoTyme Bank | Formerly TymeBank's reply12 Oct 2022, 11:35
Official
Apologies we will address the matter with the store.
VH
Vumile H's updateReviewer Update
12 Oct 2022, 11:55I want the person to apologize. This response is not enough.
VH
Vumile H's update12 Oct 2022, 11:55
Reviewer Update
I want the person to apologize. This response is not enough.
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Oct 2022, 12:49You can visit the store and speak to the Store / Floor manager.
GoTyme Bank | Formerly TymeBank's reply12 Oct 2022, 12:49
Official
You can visit the store and speak to the Store / Floor manager.