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Ayanda N

1 reviews | Active since Oct 2020

02 Sept 2022, 08:19

*********** bank! You can't access your funds without proof of payment!

I opened a business account, while opening the account there is a questionnaire that asks how much you are expecting.

I selected the amount. I was paid the amount that I selected on the app. All of a sudden my account is locked and I need to access the funds now! They are telling me to send proof of payment then I'll get access in 4 hours! 4 hours????????

Once I have my money, I'm closing this stupid account!

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply02 Sept 2022, 11:49
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team

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Ayanda N's update02 Sept 2022, 12:17
Reviewer Update
Hi

I called again, an agent by the name of Mbali Mashao assisted me. Please thank her for her wonderful assistance! She resolved my query in less than an hour and called me back as promised.

Thank you so much Mbali. God bless you!


Regards

GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply02 Sept 2022, 12:19
Official
 Thank you for sending your details, we’ve asked our team to get in touch with you.