MH
Mahomed H
1 reviews | Active since Feb 2011
10 Mar 2024, 11:04
Inappropriate Deceit and *****ulent services.
Have called in an explained that you have blocked my account due to ***** of R84 taken. You requested I close the account and transfer the the 00.7cents have done this and 0.07c was not transferred to date.
There is no amount to settle have called you to lose account last month whilst account was a credit balance of o.o7cents
Been to pick and pay where you sold us the account yet no after sales services beware consumers
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
11 Mar 2024, 16:23Hi Mohamed, apologies for that experience and for the inconvenience caused. Your details have been escalated to our team to contact you and assist, please keep your phone close.
GoTyme Bank | Formerly TymeBank's reply11 Mar 2024, 16:23
Official
Hi Mohamed, apologies for that experience and for the inconvenience caused. Your details have been escalated to our team to contact you and assist, please keep your phone close.
MH
Mahomed H's updateReviewer Update
12 Mar 2024, 15:02Dear Sirs/Madam
This is inappropriate Deceit.I have several times requested to close my account where you have sold me the account in pick and pay store. in February 2023 noticed u known debits however you refused to close my account since whilst you enjoyed debiting R84 per month R7 sudden unknown charges and now again you have requested I transfer 0.07c out to close account and suddenly requesting 50c as none of this makes any sense to me..Please note have sent all information to you several times already.Hence I have forwarded and requested expertise from ombudsman.Kind Regards Very concerned client
This is inappropriate Deceit.I have several times requested to close my account where you have sold me the account in pick and pay store. in February 2023 noticed u known debits however you refused to close my account since whilst you enjoyed debiting R84 per month R7 sudden unknown charges and now again you have requested I transfer 0.07c out to close account and suddenly requesting 50c as none of this makes any sense to me..Please note have sent all information to you several times already.Hence I have forwarded and requested expertise from ombudsman.Kind Regards Very concerned client
MH
Mahomed H's update12 Mar 2024, 15:02
Reviewer Update
Dear Sirs/Madam
This is inappropriate Deceit.I have several times requested to close my account where you have sold me the account in pick and pay store. in February 2023 noticed u known debits however you refused to close my account since whilst you enjoyed debiting R84 per month R7 sudden unknown charges and now again you have requested I transfer 0.07c out to close account and suddenly requesting 50c as none of this makes any sense to me..Please note have sent all information to you several times already.Hence I have forwarded and requested expertise from ombudsman.Kind Regards Very concerned client
This is inappropriate Deceit.I have several times requested to close my account where you have sold me the account in pick and pay store. in February 2023 noticed u known debits however you refused to close my account since whilst you enjoyed debiting R84 per month R7 sudden unknown charges and now again you have requested I transfer 0.07c out to close account and suddenly requesting 50c as none of this makes any sense to me..Please note have sent all information to you several times already.Hence I have forwarded and requested expertise from ombudsman.Kind Regards Very concerned client
GoTyme Bank | Formerly TymeBank's replyOfficial
13 Mar 2024, 16:20Hi Mahomed, we understand your concerns and the frustration you may be feeling, for this we deeply apologise for. Your details have been re-escalated to our team get in touch with you and advise on the matter further.
GoTyme Bank | Formerly TymeBank's reply13 Mar 2024, 16:20
Official
Hi Mahomed, we understand your concerns and the frustration you may be feeling, for this we deeply apologise for. Your details have been re-escalated to our team get in touch with you and advise on the matter further.