I'm writing to express extreme dissatisfaction with the prolonged inactivity of my account due to a debit hold. I was told that transaction from someone who was not aware of the payment raised a concerns. Your representative advised me to obtain an affi

I'm writing to express extreme dissatisfaction with the prolonged inactivity of my account due to a debit hold. I was told that transaction from someone who was not aware of the payment raised a concerns. Your representative advised me to obtain an affidavit from the police station which I did . Despite this my account remains inactive

I receive repeated emails requesting fica documentation but I can’t comply since my account is on hold , I always get error massage :”try again later” which prevents any action.