I'm a service professional myself, there is nothing a s pathetic as a client pleaser, thanks for making sure my questions are answered and understanding is met and honesty

I'm a service professional myself, there is nothing a s pathetic as a client pleaser, thanks for making sure my questions are answered and understanding is met and honesty. I wasn't aware of the fact that the card charge never occurred, it sad that consultants just say we will refund (creating an expectation) Thanks I or you cant do anything about the points that I missed