Ikhokha Cash advance and Retail Capital Tyme bank and Deal Flow

I took an Ikhokha cash advance on 1 December 2025. By 2 December 2025 Retail capital handed me over to Deal-Flow debt collectors. By 3 December I started getting calls from them and by 6 December they sent me an email to say that I need to urgently pay a minimum amount of R 330 by 15 December. I paid an amount of 2187.80 immediately. On Friday 12 December 2025 Deal Flow people arrived at my business to give me the letter for the outstanding R 330. I then phoned Ikhokha and Retail Capital. I spoke to various people. Friday afternoon I received a apology letter from Retail Capital. Some more money was paid to this account and then on Saturday I received another letter from Deal Flow to tell me to settle the account. But again with the full amount. They did not even credit the other amounts paid. I have been in contact with Retail capital now. They apologized for the mistake, but it does not make up for the utterly bad service. They must think twice to use Deal flow and they must do their homework before they hand people over.