If you say you'll be in contact with me... DO IT!!

On the 26/01/2023, I received a notification from you informing me that my Credit Card Application was DECLINED. I then called *** in an attempt to establish the REASON(s). I was informed by the operator who answered my call (to ***) that my application was declined because I have insufficient credit history and no clothing accounts. You can imagine my surprise. I have a lot of history on the Credit Bureaus. The operator then suggested that I apply for a clothing account, wait 3 months and re-apply. I have NEVER heard of such hogwash in my entire life. I'm NOT 18 years old!!!! The operator said that she would refer my application to a supervisor. WAS THIS EVER DONE??? If so, why did the Supervisor not afford me the common COIURTESY of a return phone call??? To test the Operatpor's theory, I app**** for ONLINE for an RCS account and you'll never guess what the outcome of my RCS application was. It was APPROVED withing 24 hours and I already collected my RCS Card. So, if RCS finds Credit History, WHY CAN'T YOU or are you declining for another reason and the Operator just decided to suck any old excuse from her thumb? Either way, if you undertake to refer my application and you don't, then you might like to look for a job at any of our SOE's. If you DID refer my application and the Supervisor did not call me back, (and she DIDN'T), then that supervisor has been assigned the wrong role and should be assigned a nre role where customer service is not a requirement.