MV
MARIUS V

1 reviews | Active since Nov 2016

27 Mar 2026, 09:20

Identity theft

I received an sms from MBD stating that my virgin active account has been handed over. I never joined any Virgin active club. I phoned Virgin active and they told me that membership was done last year in Kimberly. I have never been to Kimberly. I can only assume that a staff member of both Tyme bank and one of Virgin active worked together to open said membership, as I never had my ID ****** or lost it. My reasoning is that the persons had to know both my banking details and have a copy of my ID

I herewith request both Tyme bank and Virgin Active to investigate this matter and refer the outcome back to me. I have opened a ******** case at the SAPS *********t. Affidavit and case number in attachments.

As for the credit unions I request that they inform me if anybody try and apply for any credit as I don't know if the responsible persons have opened any other accounts in my name. To date the bank has never responded

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Mar 2026, 10:19
Official
Hi Marius,
We're sorry to hear that. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.