BK
Bianca K

1 reviews | Active since Nov 2012

16 Jan 2026, 13:21

I would like to sincerely thank Mamokete Mosikibi from TymeBank for her outstanding assistance with my account

I would like to sincerely thank Mamokete Mosikibi from TymeBank for her outstanding assistance with my account. Recently, I faced a situation where my account was almost ****med, and Mamokete stepped in with professionalism, patience, and care. - She quickly identified the issue and guided me through the necessary steps to secure my account. - Her calm and reassuring manner made me feel safe during a very stressful time. - Mamokete went above and beyond to ensure that my account was protected and that I fully understood the process. It’s rare to find someone who combines efficiency with genuine empathy, but Mamokete did exactly that. I truly appreciate her dedication and commitment to customer safety. TymeBank is fortunate to have her on their team, and I would highly recommend her to anyone needing assistance. Thank you, Mamokete, for turning a potentially frightening experience into one where I felt supported and secure.

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply16 Jan 2026, 13:25
Official
Hi Bianca,

Thank you for your kind feedback! We're thrilled to hear that our team member provided outstanding service that was handled with professionalism, patient and care. We appreciate your positive experience. 

TymeBank Team