I wish I never opened an account with TymeBank

I'm completely disgusted by the terrible service, lack of accountability, and poor controls TymeBank has in place to prevent ***** on their accounts. I opened a case of ***** on my business account on the 2nd of August after I received an SMS which I thought was from Tymebank asking me to log on to approve a debit order. It turned out to be a ****, by the time I managed to get through to Tymebank they had already ****** close to R10,000 by using airtime purchases and send money requests that most other banks would ask for secondary verification for before permitting. After requesting a bank statement more than eight times in the last three weeks I still haven't received it from Tymebank as I would need it to open a case of ***** at the police station. Today I received a letter of Liability in which TymeBank not only states they will not refund me but go on to say that these transactions were performed by either myself or a person known to me... I wish I never banked with them and will be closing my accounts the first chance I get.