I sent an email regarding my problem

I sent an email regarding my problem. And automoted response came through. The next day I got a response from the bank. The next day I got call from the bank confirming the date when my problem will be completly resolved. Yes it took 3 days. But because there was follow up after every 24 hours that to me was world-class service. I must highlight that your live chat box requires a bit of improvement. Overall, 99.9% . Well-done team Go tyme. Keep improving. You can do better, I belive in you🙏👍👊🤞