S
Sithembile
1 reviews | Active since Jul 2025
04 Jul 2025, 15:12
I requested to add a...
I requested to add an address to my profile a while ago, a consultant called and told me it would be added after 24-48 hours ...after that time had passed my profile was still the same the address wasn't added. I did a follow up and got an email that the address would be added on the 1st of July, on that day I checked again only to find out it still had not been added so I sent an email which wasn't responded to till I sent a second email to complain then got a call from a consultant saying the address will be to my profile on 24-48 hours...I have to wait yet again with uncer*****y that it will be added.
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GoTyme Bank | Formerly TymeBank's replyOfficial
05 Jul 2025, 10:29Hi Sithembile,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
GoTyme Bank | Formerly TymeBank's reply05 Jul 2025, 10:29
Official
Hi Sithembile,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.