I-*** | PLEASE REFINE YOUR PAYSHAP FUNCTIONALITY.

Struggling to get a response to my email so trying to reach Tyme Bank here. Don't know why they don't answer emails

Greetings

Please refine your PayShap functionality.

PayShap through the Capitec app verifies the details I put in are correct. I simply put in phone number and select bank and it gives me the name of who this PayShap address belongs to.

Tyme Bank refuses to accept most names I put in (no idea what the correct format is) when it should preferably be giving me the name belonging to the phone number with that bank so I can see and verify the details I've entered are correct.

I've had endless difficulty trying to get the name right (especially how it's written and in what format) for Tyme Bank to accept it. When Tyme Bank should give me the name to verify the details I've entered are correct just like PayShap on Capitec app does.

PayShap on Tyme Bank is sometimes unusable because of the correct name spelling and formating issues.

On another issue. Why are your deposits so unbelievably expensive if I deposit R200 at PNP it's the same price as depositing the cash in branch at Capitec. Capitec ATM is a fraction of the deposit cost. Why are Tyme Bank deposits so expensive? 7 per R1000... I hardly ever handle cash. But please look at a different deposit pricing structure for significantly smaller deposits (Capitec ATM charges R1.40 per R100) how much does it cost me to deposit into my Tyme Bank account with another banks ATM?