WN
Whitney N

1 reviews | Active since Sept 2023

22 Sept 2025, 09:39

i need my money back

Good day

I sent money via payshap on 17 September 2025. The receptient hasn't received the money and the money has been transferred from my side. We checked both our bank statement and verified the number but it is correct. i called you guys but the consultant said that you are aware of the problem and the money will be reversed in 30 minutes but it has not been reversed. i even sent you guys email but you havent responded.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply22 Sept 2025, 09:44
Official
Hi Whitney,
We apologize for the inconvenience caused. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.