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MashuduM M
1 reviews | Active since Jun 2025
10 Jun 2025, 12:41
I made fee requests to have my address updated both on the proof of account and the bank statements
I made fee requests to have my address updated both on the proof of account and the bank statements. I have been sending emails and it looks like they just ignore my emails or requests. I am disappointed
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
10 Jun 2025, 12:54Hi Mashudu,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply10 Jun 2025, 12:54
Official
Hi Mashudu,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.