EO
Elmarie O
1 reviews | Active since Jul 2023
15 Mar 2026, 08:48
I made a huge mistake by paying customs twice
I made a huge mistake by paying customs twice. Michaela Esau Assisted me and logged a query for te bank to investigate and to refund my the second payment. I'm kept updated about progress via SMS. Truly appreciate them. Will sme even bigger if the money could be refunded. Thank you Michaela Esau. GoTyme you have a star in customer service!!
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GoTyme Bank | Formerly TymeBank's replyOfficial
15 Mar 2026, 08:57Good day Elmarie,
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that Michaela provided you with excellent and outstanding customer service.Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
GoTyme Bank | Formerly TymeBank
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that Michaela provided you with excellent and outstanding customer service.Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Mar 2026, 08:57
Official
Good day Elmarie,
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that Michaela provided you with excellent and outstanding customer service.Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
GoTyme Bank | Formerly TymeBank
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that Michaela provided you with excellent and outstanding customer service.Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
GoTyme Bank | Formerly TymeBank