I made a complaint here on the 12-01-2024 GE Capital de*****ed me from R4280 and up to date no ,replies nor refund of my money

I made a complaint here on the 12-01-2024 GE Capital de*****ed me from R4280 and up to date no ,replies nor refund of my money. No phone calls, I am DEAF!!! I am also sending my previous complaint regarding this complaint to the bank ombudsman.Tymebank is no good news to any customers.Their systems do not accommodate the customers needs