CM
Cheslynn M
1 reviews | Active since Sept 2025
19 Sept 2025, 12:25
I laid a complaint about ***** on my tymebank account on the 14th of September 2025 money was taken out of my account without my consent
I laid a complaint about ***** on my tymebank account on the 14th of September 2025 money was taken out of my account without my consent. Cash send to this number *** past 8 Sunday morning my tymebank account was empty. Made a case they gave me a case number The ***** Dispute with Case ID: GFD-308426 and The ***** Dispute with Case ID: GFD-308426 but yesterday when I foned to hear about my case they told me my case was declined if you check that fone number that number is flagged for similar ***** activities I just want my money back because I'm unemployed it's totally unfair towards me
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Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
19 Sept 2025, 12:40Hi Cheslynn,
We sincerely apologize for the inconvenience caused. We attempted to contact you, however, the call went straight to voicemail.
Please note that we have passed your concerns to the ***** team for further assistance. They will be in contact with you within 2 business days.
Thank you for your patience and understanding.
We sincerely apologize for the inconvenience caused. We attempted to contact you, however, the call went straight to voicemail.
Please note that we have passed your concerns to the ***** team for further assistance. They will be in contact with you within 2 business days.
Thank you for your patience and understanding.
GoTyme Bank | Formerly TymeBank's reply19 Sept 2025, 12:40
Official
Hi Cheslynn,
We sincerely apologize for the inconvenience caused. We attempted to contact you, however, the call went straight to voicemail.
Please note that we have passed your concerns to the ***** team for further assistance. They will be in contact with you within 2 business days.
Thank you for your patience and understanding.
We sincerely apologize for the inconvenience caused. We attempted to contact you, however, the call went straight to voicemail.
Please note that we have passed your concerns to the ***** team for further assistance. They will be in contact with you within 2 business days.
Thank you for your patience and understanding.
CM
After writing my 1st review with you guys tymebank did send me a sms "TymeBank: Your Complaint (C-9700) has been received. We will update you on or before 29-Sep-2025. Help:*** " I can't wait so long for my money I need it I don't stay with relatives or anyone else I stay on my own what must I eat I need that money today still the investigation can't never take so long from Monday it's unfair other customers get there money back after 24 hours
Cheslynn M's updateReviewer Update
19 Sept 2025, 13:01After writing my 1st review with you guys tymebank did send me a sms "TymeBank: Your Complaint (C-9700) has been received. We will update you on or before 29-Sep-2025. Help:*** " I can't wait so long for my money I need it I don't stay with relatives or anyone else I stay on my own what must I eat I need that money today still the investigation can't never take so long from Monday it's unfair other customers get there money back after 24 hours
CM
Cheslynn M's update19 Sept 2025, 13:01
Reviewer Update
After writing my 1st review with you guys tymebank did send me a sms "TymeBank: Your Complaint (C-9700) has been received. We will update you on or before 29-Sep-2025. Help:*** " I can't wait so long for my money I need it I don't stay with relatives or anyone else I stay on my own what must I eat I need that money today still the investigation can't never take so long from Monday it's unfair other customers get there money back after 24 hours
GoTyme Bank | Formerly TymeBank's replyOfficial
19 Sept 2025, 13:48Hi Cheslynn. A ***** analyst reached out to you and provided feedback.
GoTyme Bank | Formerly TymeBank's reply19 Sept 2025, 13:48
Official
Hi Cheslynn. A ***** analyst reached out to you and provided feedback.
CM
Cheslynn M's updateReviewer Update
19 Sept 2025, 16:16With wrong information about a R500 and the amount taken was way more then that you guys need to get you facts straight
CM
Cheslynn M's update19 Sept 2025, 16:16
Reviewer Update
With wrong information about a R500 and the amount taken was way more then that you guys need to get you facts straight
CM
Cheslynn M's updateReviewer Update
23 Sept 2025, 16:14Not on facts on sensless reseach you have done and making it sound it was my fault im not stupid let me have a word with the head of your department why cant you do that
CM
Cheslynn M's update23 Sept 2025, 16:14
Reviewer Update
Not on facts on sensless reseach you have done and making it sound it was my fault im not stupid let me have a word with the head of your department why cant you do that