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Basetsana B
1 reviews | Active since May 2026
13 May 2026, 08:36
I have had the great...
I have had the great experience, Thank you so much for the wonderful service to Naadiya Surtie, the response was quickly and gave me a straight answer to my query, she is the best thank you kindly❤️
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Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
13 May 2026, 10:40Good day Basetsana,
Thank you for taking the time to share your experience with us, we truly appreciate your valuable feedback and are pleased to hear that our agent, Naadiya Surtie, provided excellent service.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind regards,
GoTyme Bank | Formerly TymeBank.
GoTyme Bank | Formerly TymeBank's reply13 May 2026, 10:40
Official
Good day Basetsana,
Thank you for taking the time to share your experience with us, we truly appreciate your valuable feedback and are pleased to hear that our agent, Naadiya Surtie, provided excellent service.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind regards,
GoTyme Bank | Formerly TymeBank.
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Basetsana B's updateReviewer Update
13 May 2026, 13:02My account is currently on Debit hold because of the card transection that had happened without my authorization, and was resolved now they still advising that the account is still on hold I should wait until the 15th that is crazy as I use this account for my salary need to know if I should submit other details to my employer as today the payroll is closing I need the response before even 1pm so that I know that I change with my employer imagine getting paid and your salary is frozen I did cancel my card what is this hold up happening this is annoying really by 1pm need a way forward DCI-563490
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Basetsana B's update13 May 2026, 13:02
Reviewer Update
My account is currently on Debit hold because of the card transection that had happened without my authorization, and was resolved now they still advising that the account is still on hold I should wait until the 15th that is crazy as I use this account for my salary need to know if I should submit other details to my employer as today the payroll is closing I need the response before even 1pm so that I know that I change with my employer imagine getting paid and your salary is frozen I did cancel my card what is this hold up happening this is annoying really by 1pm need a way forward DCI-563490
BB
Basetsana B's updateReviewer Update
13 May 2026, 13:31How long will that take I need to know as I stated I use that account for my salary and need it fixed ASAP
BB
Basetsana B's update13 May 2026, 13:31
Reviewer Update
How long will that take I need to know as I stated I use that account for my salary and need it fixed ASAP